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Shipping

SHIPPING

Shipping Information

Discount Dinettes offers Free Standard Shipping on all items shipped within the continental United States with the exception of certain Special Delivery Situations, per below. The safest and most reliable shipping method will always be used and will be determined by the size and weight of the merchandise ordered.  All merchandise shipped is insured and prepaid by Discount Dinettes.  Discount Dinettes also offers shipping to most areas in Alaska and Canada.  For shipping quotes to these two locations, please email shipping@discountdinettes.com.

If any special delivery situations are required, we are happy to assist. Simply inform us prior to shipment so any necessary arrangements can be made. Special Delivery Situations include but are not limited to:

  • International destinations
  • Military facilities
  • Stair carries - greater than two flights of stairs
  • High-rise buildings - if no elevator is available or furniture does not fit in elevator
  • Special stair configurations (including spiral or narrow staircases)
  • Remote areas (including mountainous delivery)

 

Please note, that additional costs and time may be involved. To see if you destination fits under our “Special Delivery Situation” and for a price quote, please email shipping@discountdinettes.com.

Tracking Your Shipment

Once your merchandise is shipped, we will notify you via email with all shipping information and a tracking number.  This tracking number should in most cases be able to provide you with an estimated delivery date.

Standard Delivery (Free Shipping)

Discount Dinettes offers Free Shipping on all items shipped within the contiguous United States.  The majority of orders will be shipped by common carrier freight lines and when possible UPS, FedEx or USPS for smaller orders.  All merchandise that is shipped with Free Standard Shipping will be delivered with a common carrier freight line with “Curbside Delivery.”  The customer will be responsible to unload all merchandise from the back of the truck and physically move the merchandise to their residence or business.  Common Carrier Freight companies do not offer assistance in moving and assembling merchandise.  If you require help in unloading and assembling your purchased items or would rather have your items delivered to your garage or room of choice please see our “Premium Delivery & Assembly Service” in the section below.

 Premium Delivery & Assembly Service

In addition to our standard free delivery service, we also have a premier hassle-free premium delivery and assembly service.  This service includes delivery and placement of the furniture in your room of choice. 

Shipping & Delivery Time

There are many factors that determine how long it will take for your merchandise to be shipped and delivered to you.  You will receive a notification via email with the tracking information once the order is shipped out.  Approximate shipping times are noted on each item. Stock items are usually shipped out between 1-3 weeks and can take another 5-10 days for the freight company to deliver the merchandise.  Special orders can take anywhere from 4-12 weeks to ship out and another 5-10 days for the freight company to deliver the merchandise to you.  For your convenience, whenever we can we will ship smaller items via FedEx, UPS or USPS.  These three reliable shipping sources provide safe and prompt delivery services, and merchandise usually arrives between 2-7 days. The time frame is dependant on the recipients address in relation to the shipping warehouse. To find out your approximate delivery time frame, please email shipping@discountdinettes.com.

Signature Policy 

Discount DInettes would prefer but does not require an adult signature at delivery.  If you wish to have your item delivered to your doorstep/ garage without a signature, please leave a note in an obvious place for your driver saying “No Signature Required,” together with your name and tracking number.

 

 

 

 


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